We absolutely value customer feedback and want to make sure everything from selecting your product, to paying and all the way down to using your product that you are 100% satisfied. However if you have any issue with our product please contact us before leaving any negative or neutral feedback and we will try our best to resolve your issue within 24 hours, we work hard to keep our customers happy, however being humans we cannot avoid human error, and we will make sure that we will resolve your issue. If any!